News for 'customer protection'

How To Protect Yourself From Online Dark Patterns

How To Protect Yourself From Online Dark Patterns

Rediff.com1 days ago

'Dark patterns exploit human psychology, cognitive biases, urgency, confusion, or lack of attention to increase revenue for digital platforms at the expense of consumer choice and transparency.'

RBI Caps Fraud Compensation at Rs 25,000

RBI Caps Fraud Compensation at Rs 25,000

Rediff.com5 days ago

Customers must report the fraud both to their bank and to the National Cyber Crime Reporting Portal or Helpline 1930 within five calendar days of the occurrence of the fraudulent transaction.

Nagaland Aims To Adapt Juvenile Justice Act To Local Customs

Nagaland Aims To Adapt Juvenile Justice Act To Local Customs

Rediff.com19 May 2026

Nagaland is seeking to implement the Juvenile Justice Act and Adoption Regulations in a way that respects the state's customary laws and traditional systems of care, while remaining legally sound.

HDFC Bank Must Refund Fraud Victim, Rules Bombay High Court

HDFC Bank Must Refund Fraud Victim, Rules Bombay High Court

Rediff.com10 Apr 2026

The Bombay High Court has directed HDFC Bank to refund Rs 38 lakh to a Pune businessman who lost the amount in a digital fraud, citing the account holder's lack of fault and RBI guidelines on customer protection.

Gulf NRIs opt for Indian term life insurance amid Iran conflict

Gulf NRIs opt for Indian term life insurance amid Iran conflict

Rediff.com5 days ago

Non-resident Indians (NRIs) in the Gulf region are increasingly purchasing term life insurance policies from India, driven by geopolitical uncertainties in West Asia and the significant cost advantages offered by Indian products, with the GCC region now contributing over half of the total NRI demand.

Banks Advised To Use RBI's AI Tool To Combat Cyber Fraud

Banks Advised To Use RBI's AI Tool To Combat Cyber Fraud

Rediff.com30 Apr 2026

Financial Services Secretary M Nagaraju has urged banks to adopt the MuleHunter AI tool developed by RBI to identify and prevent mule accounts used in cyber financial frauds. The meeting also discussed 'Operation Octopus' by Hyderabad Police and emphasised coordinated efforts and intelligence sharing.

RBI Plans New UPI Safety Checks

RBI Plans New UPI Safety Checks

Rediff.com2 Jun 2026

Authorised push payment frauds have emerged as a growing challenge globally as scammers increasingly rely on social engineering techniques to persuade users to transfer money voluntarily, making recovery more difficult even when transactions are authenticated.

Spot a Suspicious Credit Card Transaction?

Spot a Suspicious Credit Card Transaction?

Rediff.com10 Jun 2026

The first thing cardholders should do after spotting a suspicious charge is block the card.

Mexico's World Cup Duck Meets President Claudia Sheinbaum

Mexico's World Cup Duck Meets President Claudia Sheinbaum

Rediff.com7 days ago

Merlin, the pet duck in a mini Mexico shirt who has become a viral sensation and an unofficial mascot of the World Cup, met Mexico's president on Monday.

RBI Proposes AI Risk Management Framework

RBI Proposes AI Risk Management Framework

Rediff.com5 days ago

Recognising the growing use of AI/ML models by regulated entities across business and decision-making processes, the RBI said weaknesses in governance, oversight, risk management, and controls could expose institutions to financial, operational, compliance, and reputational risks.

Somali soccer referee denied US entry, will miss FIFA World Cup

Somali soccer referee denied US entry, will miss FIFA World Cup

Rediff.com9 Jun 2026

Somali football referee Omar Abdulkadir Artan, expected to be the first Somali to officiate at a World Cup match, was denied entry into the United States due to "vetting concerns" by US Customs and Border Protection.

Rats, cockroaches found in 6 Mumbai restaurants, FDA suspends licences

Rats, cockroaches found in 6 Mumbai restaurants, FDA suspends licences

Rediff.com6 hours ago

The Maharashtra Food and Drug Administration (FDA) has suspended the food business licences of six restaurants and eateries in Mumbai, including a posh establishment in Nariman Point. The action followed raids that uncovered unhygienic kitchens, expired stock, misbranded products, and pest infestations. The FDA also seized banned food items and made arrests during a wider statewide enforcement drive, vowing continued strict action.

RBI Simplifies E-Mandate Rules For Reissued Cards

RBI Simplifies E-Mandate Rules For Reissued Cards

Rediff.com21 Apr 2026

The Reserve Bank of India has updated its e-mandate framework, allowing card issuers to map existing mandates to reissued cards and clarifying rules around transaction limits and customer grievance redressal.

Apple hikes MacBook, iPad prices by 20-42%

Apple hikes MacBook, iPad prices by 20-42%

Rediff.com4 days ago

Apple has increased the starting prices of MacBook and iPad models by 20-42 per cent compared to their launch prices across the globe, including India, mainly due to higher memory chip costs. The new price list on Apple India's website shows that the company has increased the price of the MacBook Pro built on the M5 series chip by about 20 per cent.

Lava Bold N2 5G Now On Sale

Lava Bold N2 5G Now On Sale

Rediff.com11 Jun 2026

The Lava Bold N2 5G has gone on sale in India, just a few days after making its debut on June 3, 2026.

Thane Court Acquits Women In Trafficking Case Due To Lack Of Evidence

Thane Court Acquits Women In Trafficking Case Due To Lack Of Evidence

Rediff.com31 May 2026

A special court in Thane, Maharashtra, acquitted three women accused of trafficking girls for prostitution due to the prosecution's failure to examine key witnesses and provide sufficient evidence.

Airtel Defends Its Priority Postpaid Plans

Airtel Defends Its Priority Postpaid Plans

Rediff.com6 Jun 2026

Airtel, which upgraded all postpaid customers to priority plans, argued that the service did not throttle or degrade the experience for its prepaid customers, forming the majority of its 368 million customers in the country.

Why US denied Somali referee Omar Abdulkadir Artan entry for World Cup

Why US denied Somali referee Omar Abdulkadir Artan entry for World Cup

Rediff.com10 Jun 2026

The Trump administration said on Tuesday the United States had denied Somali soccer referee Omar Abdulkadir Artan entry for the World Cup because of his links to "suspected members of terror organizations".

Trump Is Coming For Immigrant Brothers, Sisters, Aunties, Uncles...

Trump Is Coming For Immigrant Brothers, Sisters, Aunties, Uncles...

Rediff.com13 Jun 2026

Immigrants' contribution to the US economy is disproportionate to their share of the population, meaning that losing them would shrink the economy even more than losing a random group of Americans, points out Sree Sreenivasan.

Sinner, Djokovic Advance To Second Round At Wimbledon

Sinner, Djokovic Advance To Second Round At Wimbledon

Rediff.com5 hours ago

World number one Jannik Sinner survived an early scare in his Wimbledon title defence but the Italian shook off the rust and fought past Serb Miomir Kecmanovic 4-6, 6-3, 6-7(6), 6-2, 6-3 on Monday to reach the second round.

Tata Motors' CV arm shifts focus to services, digital biz for growth

Tata Motors' CV arm shifts focus to services, digital biz for growth

Rediff.com8 Jun 2026

Tata Motors' commercial vehicle business is increasingly focusing on parts, services, connected-vehicle platforms, and digital businesses to drive growth and reduce dependence on cyclical vehicle sales, as outlined in its FY26 annual report.

Will Budget 2026 Fix The Customs-FTA Disconnect?

Will Budget 2026 Fix The Customs-FTA Disconnect?

Rediff.com31 Jan 2026

Customs regimes can lead to labyrinthine legal disputes. Budget 2026 must recognise that an excessively defensive Customs posture can itself become a trade barrier, point out Mukesh Butani and Shankey Agrawal.

West Asia Crisis Impact: FM Warns of Higher Fuel Costs, Economic Challenges

West Asia Crisis Impact: FM Warns of Higher Fuel Costs, Economic Challenges

Rediff.com25 May 2026

Union Finance Minister Nirmala Sitharaman has warned that the ongoing West Asia crisis is not merely a geopolitical issue but will directly lead to higher fuel costs for common people and businesses, impacting shipping, input availability, and export orders.

RBI plans radical overhaul of customer protection norms

RBI plans radical overhaul of customer protection norms

Rediff.com20 May 2014

The framework governing customer protection should consist of fairness and transparency of rule.

Kerala Police Warns Of New Mattress Cyber Fraud

Kerala Police Warns Of New Mattress Cyber Fraud

Rediff.com9 May 2026

Kerala Police have issued a warning about a new form of cyber fraud targeting people buying mattresses online. Fraudsters pose as fake customer care representatives of mattress companies and pressure customers into making immediate payments.

Assess Mythos Threat By June 30: RBI To Banks

Assess Mythos Threat By June 30: RBI To Banks

Rediff.com17 Jun 2026

'...A new challenge has emerged in the form of Mythos.'

30 Indian truck drivers arrested for living illegally in US, to be deported

30 Indian truck drivers arrested for living illegally in US, to be deported

Rediff.com2 Jun 2026

About 30 Indian nationals living illegally in the US and working as commercial truck drivers have been arrested and will be deported as part of 'Operation Checkmate'.

UCC Bill tabled in Assam; polygamy ban, live-in registration proposed

UCC Bill tabled in Assam; polygamy ban, live-in registration proposed

Rediff.com25 May 2026

The opposition parties, including Congress, Raijor Dal and Trinamool Congress, opposed the move and demanded wider consultation with all the stakeholders before its introduction.

Fintechs Seek Safe Harbour Shield

Fintechs Seek Safe Harbour Shield

Rediff.com5 Jun 2026

'There has to be a safe harbour for licensed entities, which have followed all the norms prescribed by the RBI.'

Carmakers seek govt help to trace old vehicles for recycling

Carmakers seek govt help to trace old vehicles for recycling

Rediff.com17 Jun 2026

Automobile manufacturers have informed NITI Aayog that they face significant challenges in tracing 20-25-year-old vehicles due to multiple ownership changes, hindering their ability to meet Extended Producer Responsibility (EPR) targets for end-of-life vehicles (ELVs). They are seeking government support, including access to updated Vahan registration records, to locate these vehicles and encourage owners to use authorised scrapping centres.

India Inc Battles Rising Gulf War Costs

India Inc Battles Rising Gulf War Costs

Rediff.com9 Jun 2026

Companies are already diversifying sourcing, raising prices, and reworking operating models as the disruption drags on.

US shuts India-based call centre defrauding elderly Americans

US shuts India-based call centre defrauding elderly Americans

Rediff.com21 May 2026

US authorities have shut down an India-based call centre operation that allegedly defrauded hundreds of elderly Americans of millions of dollars through tech support scams, following a years-long investigation.

'Too early to assess impact of gold curbs'

'Too early to assess impact of gold curbs'

Rediff.com27 May 2026

Titan will continue investments, even as it notes it is too early to assess how customer sentiment and store footfalls will be impacted by the Prime Minister's appeal to reduce gold consumption and the recent hike in import duty.

9 Major Charges In Sebi's Rajesh Exports Order

9 Major Charges In Sebi's Rajesh Exports Order

Rediff.com4 Jun 2026

The company said Valcambi was the engine driving the group's business, but Valcambi's audited accounts showed revenues that were only a fraction of what the group reported. That raised a major red flag.

Sanjeev Arora Challenges Arrest By ED In Money Laundering Case

Sanjeev Arora Challenges Arrest By ED In Money Laundering Case

Rediff.com12 May 2026

Punjab Cabinet Minister Sanjeev Arora has challenged his arrest by the Enforcement Directorate (ED) under the Prevention of Money Laundering Act (PMLA), claiming it is illegal and unconstitutional. The Punjab and Haryana High Court heard arguments and adjourned the matter to May 14. Arora was arrested in connection with an alleged Rs 100-crore GST fraud-linked money laundering case.

Avoid These Life Insurance Mistakes

Avoid These Life Insurance Mistakes

Rediff.com8 May 2026

Proposal forms are often filled by the agent. Check the form after it is filled.

Prudential to acquire 75% stake in Bharti Life Insurance for Rs 3,500 crore

Prudential to acquire 75% stake in Bharti Life Insurance for Rs 3,500 crore

Rediff.com18 May 2026

Prudential plc has announced its acquisition of a 75 per cent stake in Bharti Life Insurance for approximately 3,500 crore, a strategic move to secure majority ownership in the Indian life insurance market. This acquisition necessitates Prudential reducing its holding in ICICI Prudential Life Insurance to below 10 per cent.

Why ServiceNow Sees India As A Major Growth Engine

Why ServiceNow Sees India As A Major Growth Engine

Rediff.com6 May 2026

ServiceNow, a leading AI platform for business transformation, is highly optimistic about its growth prospects in the Indian market, according to President and Chief Product Officer Amit Zavery.

Hindu Woman Entitled To Maintenance In Muslim Marriage: Calcutta HC

Hindu Woman Entitled To Maintenance In Muslim Marriage: Calcutta HC

Rediff.com20 May 2026

The Calcutta High Court has upheld a magistrate court's decision to grant interim maintenance to a Hindu woman who married a man according to Muslim rites and customs, citing Supreme Court precedents on the husband's liability for maintenance until the marriage is declared void.

Increasing the number of policy sales will be a key focus area for SBI Life

Increasing the number of policy sales will be a key focus area for SBI Life

Rediff.com6 May 2026

"Policy sales will be one of the focus areas for the company because looking at the large insurance gap, large number of people being uncovered. The only right way to go is to increase the number of policies," said Amit Jhingran, MD & CEO, SBI Life Insurance.